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Frequently Asked Questions

Do you have questions? We have answers. Search below or choose a category to see what others have asked.

Trimmers

When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.
Yes, we provide a service exchange, in which we will exchange your trimmer for a quality approved pre-serviced unit. Or service your own if requested. 
To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Clippers

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Yes, we provide a service exchange, in which we will exchange your clipper for a quality approved pre serviced unit. Or service your own if requested.
Professional products are primarily designed for use in professional environments such as Hairdressers, Barber Shops and Pet Grooming parlours and are built to withstand daily use. Consumer products are primarily designed for occasional use in the home Animal clippers and trimmers are very similar to consumer products the main difference between a human and animal appliances is the type of blade and the motor used. Usually with animal appliances the blades are coarser and more durable designed to cope better with different types of animal’s coats.
On Clippers with adjustable blades Your Wahl Clipper blades were oiled and aligned before Leaving our factory, however it is possible for the blades to get bumped out of alignment. Blades must be realigned if they have been removed for cleaning or replacement. To determine if realignment is necessary, compare your clipper blades with this sketch. 1 End of the top blade teeth should be 8mm to 1.6mm back from bottom blade. This is important so that the clipper doesn’t cut too close or allow the moving cutter to touch the skin. 2. Extreme left hand tooth or top blade must be covering or be to the left of the first small tooth of bottom blade. 3. Extreme right hand tooth of top blade must be touching the big tooth on the bottom blade
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Shavers

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Oiling

Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Home Pets

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.

Blades

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Other

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Trimmers

Unplug or turn off clipper remove any attachment comb, Hold clipper at a downward angle and brush off excess hair with cleaning brush, Hygienic cleaning spray can be used, re oil blades after cleaning. For a more thorough cleaning where there are jammed hairs, blades should be removed and cleaned. Screw on or adjustable blades will require realigning after cleaning (See do how I align my blades).
To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

Clippers

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Professional products are primarily designed for use in professional environments such as Hairdressers, Barber Shops and Pet Grooming parlours and are built to withstand daily use. Consumer products are primarily designed for occasional use in the home Animal clippers and trimmers are very similar to consumer products the main difference between a human and animal appliances is the type of blade and the motor used. Usually with animal appliances the blades are coarser and more durable designed to cope better with different types of animal’s coats.
On Clippers with adjustable blades Your Wahl Clipper blades were oiled and aligned before Leaving our factory, however it is possible for the blades to get bumped out of alignment. Blades must be realigned if they have been removed for cleaning or replacement. To determine if realignment is necessary, compare your clipper blades with this sketch. 1 End of the top blade teeth should be 8mm to 1.6mm back from bottom blade. This is important so that the clipper doesn’t cut too close or allow the moving cutter to touch the skin. 2. Extreme left hand tooth or top blade must be covering or be to the left of the first small tooth of bottom blade. 3. Extreme right hand tooth of top blade must be touching the big tooth on the bottom blade

Shavers

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

Oiling

Home Pets

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

Blades

Unplug or turn off clipper remove any attachment comb, Hold clipper at a downward angle and brush off excess hair with cleaning brush, Hygienic cleaning spray can be used, re oil blades after cleaning. For a more thorough cleaning where there are jammed hairs, blades should be removed and cleaned. Screw on or adjustable blades will require realigning after cleaning (See do how I align my blades).
To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

Other

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

Trimmers

When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.
Yes. Spares and accessories are available to purchase from our web site.
Yes, we provide a service exchange, in which we will exchange your trimmer for a quality approved pre-serviced unit. Or service your own if requested. 
For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.
Return your trimmer to an authorised service centre or direct to Wahl (UK) Limited for a service Exchange.
On any cordless rechargeable product, you must use the unit frequently to keep it operating properly. As stated in the instruction booklet, you should run the trimmer's battery completely dead at least once a month, otherwise, if you only use the unit two minutes every day eventually it will work for only two minutes between charges. Thus, to prolong the life of your unit, you should completely discharge the battery at least once a month.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Clippers

For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.
When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.
Yes. Spares and accessories are available to purchase from our web site.
Yes, we provide a service exchange, in which we will exchange your clipper for a quality approved pre serviced unit. Or service your own if requested.
This means the blades require oiling or your power screw located on the right hand side of the clipper requires adjusting. To adjust this, plug in the clipper and turn it on, then turn the power/voltage screw anti-clockwise until the noise subsides to a standard running noise, then carry on and adjust it a further quarter of a turn. If adjusted correctly this should have resolved the problem. Alternatively please refer to your instruction booklet.
This is quite normal. The motor is electromagnetic and depending on how it catches the flow of electricity, can make a loud noise (similar to a hand clap) when first Switched on, but this does not mean the clipper is faulty or unsafe to use.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Shavers

Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Oiling

For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Home Pets

Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.

Blades

For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.
When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.
Yes. Spares and accessories are available to purchase from our web site.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Other

With proper maintenance, Ni-Cd batteries should last from 2-5 years. These batteries should be completely discharged at least once a month and recharged overnight for 16 hours.
Simply turn the unit "ON" and either lay it down or set it in the charging stand when the stand is unplugged. IMPORTANT: Do not leave the unit in the "ON" position after the unit has run dead. Once the battery is dead, immediately turn the switch to "OFF" and plug in the stand to recharge completely.
Spares & accessories can be found online. Please note not All spares are listed on our website.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Trimmers

When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.
Yes. Spares and accessories are available to purchase from our web site.
Yes, we provide a service exchange, in which we will exchange your trimmer for a quality approved pre-serviced unit. Or service your own if requested. 
For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.
Unplug or turn off clipper remove any attachment comb, Hold clipper at a downward angle and brush off excess hair with cleaning brush, Hygienic cleaning spray can be used, re oil blades after cleaning. For a more thorough cleaning where there are jammed hairs, blades should be removed and cleaned. Screw on or adjustable blades will require realigning after cleaning (See do how I align my blades).
Return your trimmer to an authorised service centre or direct to Wahl (UK) Limited for a service Exchange.
On any cordless rechargeable product, you must use the unit frequently to keep it operating properly. As stated in the instruction booklet, you should run the trimmer's battery completely dead at least once a month, otherwise, if you only use the unit two minutes every day eventually it will work for only two minutes between charges. Thus, to prolong the life of your unit, you should completely discharge the battery at least once a month.
To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Clippers

For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.
To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.
Yes. Spares and accessories are available to purchase from our web site.
Yes, we provide a service exchange, in which we will exchange your clipper for a quality approved pre serviced unit. Or service your own if requested.
Professional products are primarily designed for use in professional environments such as Hairdressers, Barber Shops and Pet Grooming parlours and are built to withstand daily use. Consumer products are primarily designed for occasional use in the home Animal clippers and trimmers are very similar to consumer products the main difference between a human and animal appliances is the type of blade and the motor used. Usually with animal appliances the blades are coarser and more durable designed to cope better with different types of animal’s coats.
This means the blades require oiling or your power screw located on the right hand side of the clipper requires adjusting. To adjust this, plug in the clipper and turn it on, then turn the power/voltage screw anti-clockwise until the noise subsides to a standard running noise, then carry on and adjust it a further quarter of a turn. If adjusted correctly this should have resolved the problem. Alternatively please refer to your instruction booklet.
This is quite normal. The motor is electromagnetic and depending on how it catches the flow of electricity, can make a loud noise (similar to a hand clap) when first Switched on, but this does not mean the clipper is faulty or unsafe to use.
On Clippers with adjustable blades Your Wahl Clipper blades were oiled and aligned before Leaving our factory, however it is possible for the blades to get bumped out of alignment. Blades must be realigned if they have been removed for cleaning or replacement. To determine if realignment is necessary, compare your clipper blades with this sketch. 1 End of the top blade teeth should be 8mm to 1.6mm back from bottom blade. This is important so that the clipper doesn’t cut too close or allow the moving cutter to touch the skin. 2. Extreme left hand tooth or top blade must be covering or be to the left of the first small tooth of bottom blade. 3. Extreme right hand tooth of top blade must be touching the big tooth on the bottom blade
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Shavers

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Oiling

For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Home Pets

To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.

Blades

For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.
Unplug or turn off clipper remove any attachment comb, Hold clipper at a downward angle and brush off excess hair with cleaning brush, Hygienic cleaning spray can be used, re oil blades after cleaning. For a more thorough cleaning where there are jammed hairs, blades should be removed and cleaned. Screw on or adjustable blades will require realigning after cleaning (See do how I align my blades).
To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.
Yes. Spares and accessories are available to purchase from our web site.
Please refer to the guarantee section of your instruction booklet to identify how long your product is guaranteed for.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Other

With proper maintenance, Ni-Cd batteries should last from 2-5 years. These batteries should be completely discharged at least once a month and recharged overnight for 16 hours.
Simply turn the unit "ON" and either lay it down or set it in the charging stand when the stand is unplugged. IMPORTANT: Do not leave the unit in the "ON" position after the unit has run dead. Once the battery is dead, immediately turn the switch to "OFF" and plug in the stand to recharge completely.
To register your product visit the product registration page of this website. This will direct you to the home page and on the very top of the home page by the Wahl logo there are three options, Contact, Login & Register. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your till receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.
Spares & accessories can be found online. Please note not All spares are listed on our website.
Instruction booklets are available to download in PDF format. If you can’t find the instruction booklet you need please contact customer service.

Have More Questions?

Do you have questions? We have answers. Search below or choose a category to see what others have asked.

800-729-WAHL (9245)